Retail and E-commerce Industry

Transforming retail experiences, personalizing customer journeys, and fueling growth with scalable e-commerce and omnichannel solutions.

Exela FAO Retail and E-commerce Insights

Deep industry expertise, tailored solutions. Exela FAO’s specialists understand the unique challenges faced by institutions in the retail and e-commerce sector.

46%

of tasks undertaken by retail workers could be automated or augmented by large language models

With over two decades of experience in the financial services industry, Exela FAO understands the evolving needs of banks. Our proven track record ensures we have the expertise to deliver the solutions that propel your financial institution forward.

41%

of high-income consumers plan to increase spend on ‘health and fitness’

Leverage the power of a strong team of 11,000+ experts. Exela FAO’s vast network of F&A professionals ensures we have the resources and expertise to deliver exceptional service and support your unique banking needs.

8/10

consumers say that inflation and the rising cost of living are their top economic concerns

Go deep with industry-specific expertise. Exela FAO provides a vast array of solutions specifically designed to optimize financial operations within the BFSI industry.

Explore Our Retail and E-commerce Offerings

From self-checkouts and improved payments to data-driven insights and digital transformation, we help retail and e-commerce businesses optimize operations, unlock growth, and achieve lasting success.

Personalized customer journeys
Omnichannel inventory management
Efficient order fulfillment
Fraud prevention & security

Streamlined returns processing
Improved customer service experience
Real-time sales & marketing insights
Data-driven product recommendations

Enhanced online storefront experience
Scalable e-commerce solutions
Reduced operational costs
Increased customer engagement

Improved conversion rates
Global market expansion support
Data-driven inventory planning
Personalized loyalty programs

Talk to an Expert

Need more clarity? Get on a call with one of our F&A experts and learn more about how Exela FAO can solve complex F&A problems in your institution.

Featured Content

From automated workflows and improved payments to data-driven insights and digital transformation, we help financial institutions optimize operations, unlock growth, and achieve lasting success.

Large Retail Corporation Fixes Big Problems using Exela’s End-to-End Invoice Processing Solutions

One of the world’s largest retailers with a significant presence in the USA, Mexico, China, and India was looking for a service partner to handle its accounts payable invoice processing.

Indian E-commerce Giant Streamlines and Automates Accounts Payable

With a commanding 39.5% market share in India, the client wanted to improve its invoice processing efficiency to sustain its competitive edge.

The Definitive Guide to Managing Record-to-Report in 2024

Record to Report (R2R) is a finance and accounting process. It involves collecting, processing, and reporting an organization's financial transactions. It also includes a series of carefully designed activities that start with recording financial transactions and conclude with preparing definitive financial statements...

Get In Touch

Ready to unlock the power of automation and streamline your financial processes? Our team of seasoned industry experts is here to guide you. Get in touch today, and let’s tailor a solution that jumpstarts your journey to a more efficient and productive financial future.